Switchboard Health — a digital health startup building a national network of specialty care providers — announces today the hiring of its new Vice President of Client Operations, Ken Halaby. Ken will oversee engagements with Switchboard’s growing client roster and also play a key role in business strategy and development.

“Ken’s experience, expertise, and versatility will give us an outsized boost,” said Switchboard Co-Founder and CEO Derek Baird. “I’m thrilled to be working with him for a third time and know he’ll play a leading role in delighting our clients and supporting our ambitious growth goals.”

Ken brings more than two decades of healthcare IT experience to this role, with a strong background in sales, business development, product management, partnerships, and customer success. He previously served as the senior director of strategy and partnerships at Advata — a data-driven insights company focused on improving clinical and financial performance. 

“I’m excited to contribute to a company that’s so well-positioned to transform the healthcare value equation,” said Ken. “I look forward to ensuring a positive experience for all of our clients.”

Ken resides in the Philadelphia suburbs and has a Master of Business Administration from the Erivan K. Haub School of Business at St. Joseph’s University.

About Switchboard Health

Switchboard Health helps payers, health systems, employers, and at-risk providers leverage virtual care solutions at scale. Its national network of vetted virtual specialty providers improves care access, lowers costs and provides much-needed support to patients seeking timely specialty care. Switchboard is headquartered in Boise, Idaho and led by digital health veteran Derek Baird. The company launched in 2022 with the backing of Route 66 Ventures. Learn more at switchboardhealth.com.